Terms & Conditions
Last updated on Jan 11th 2024
These Terms of Use (“Terms”) govern the access or use by you, an individual, within India of applications, websites, content, products, and services (the “Services”) made available by Serial Experiments Emerging Technologies Pvt. Ltd. a private limited liability company established in Hyderabad, Telangana, India.
Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you, the agent and the company. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you. The company may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.
Supplemental terms may apply to certain Services, such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to you in connection with the applicable Services. Supplemental terms are in addition to, and shall be deemed a part of, the Terms for the purposes of the applicable Services. Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services.
The company may amend the Terms related to the Services from time to time. Amendments will be effective upon posting of such updated Terms at this location or the amended policies or supplemental terms on the applicable Service. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended.
Our collection and use of personal information in connection with the Services is as provided in Privacy Policy located at https://cardriving.school/privacy. The agent and the company may provide to a claims processor or an insurer any necessary information (including your contact information) if there is a complaint, dispute or conflict, which may include an accident, involving you and a Third Party Provider (including a transportation network company driver) and such information or data is necessary to resolve the complaint, dispute or conflict.
The Services constitute a technology platform that enables users of our websites provided as part of the Services to arrange and schedule driving learning sessions with independent third party providers of such services, including independent third party transportation providers and independent third party logistics providers under agreement.
Subject to your compliance with these Terms, the company grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferrable license to: (i) access and use the websites on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for your personal, noncommercial use. Any rights not expressly granted herein are reserved by the company and company’s licensors.
The Services may be made available or accessed in connection with third party services and content (including advertising) that our company does not control. You acknowledge that different terms of use and privacy policies may apply to your use of such third party services and content. Our company does not endorse such third party services and content and in no event shall our company be responsible or liable for any products or services of such third party providers.
The Services and all rights therein are and shall remain our property or the property of our licensors. Neither these Terms nor your use of the Services convey or grant to you any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner our company names, logos, product and service names, trademarks or services marks or those of our licensors.
i. The third party’s information shall be uploaded on the website and the agent shall be having an access to the same.
ii. The Driving school shall be provided with the personally identifiable data of the users/ third party from the company’s website. The said information should be kept confidential by such driving schools. The company shall not be responsible for such data once it is shared with the driving schools.
iii. The third party shall be charged by the company. The payment shall be made directly to the company through the payment link that will be shared on email/sms/whatsapp. The company has the sole right to amend the charges.
In order to use most aspects of the Services, you must register for and maintain an active personal user Services account (“Account”). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account. Account registration requires you to submit to our company certain personal information, such as your name, address, mobile phone number and age, as well as at least one valid payment method (either a credit card or accepted payment partner). You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Services. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by our company in writing, you may only possess one Account.
The Service is not available for use by persons under the age of 18. You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful purposes (e.g., no transport of unlawful or hazardous materials). You will not, in your use of the Services, cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Provider or any other party. In certain instances you may be asked to provide proof of identity to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity.
You represent and warrant that: (i) you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents and releases necessary to grant the license to the User Content as set forth above; and (ii) neither the User Content nor your submission, uploading, publishing or otherwise making available of such User Content nor our use of the User Content as permitted herein will infringe, misappropriate or violate a third party’s intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
You agree to not provide User Content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by our company in its sole discretion, whether or not such material may be protected by law. Our company may, but shall not be obligated to, review, monitor, or remove User Content, at our company’s sole discretion and at any time and for any reason, without notice to you.
You are responsible for obtaining the data network access necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from a wireless-enabled device and you shall be responsible for such rates and fees. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto.
You understand that use of the Services may result in charges to you for the services or goods you receive from a Third Party Provider (“Charges”). The payment shall be done through a link that will be shared with you and the same will be paid to the Service provider, i.e. our company. The payment shall be done before utilising the services.
All Charges are due immediately and payment will be facilitated by the third party payment gateway using the preferred payment method designated in your Account, after which we will send you a receipt by email/sms /whatsapp. If your primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that we may, as the Third Party Provider’s limited payment collection agent, use a secondary payment method in your Account, if available.
As between you and our company, we reserves the right to establish, remove and/or revise Charges for any or all services or goods obtained through the use of the Services at any time in company’s sole discretion.
The user shall be responsible for the cost of repair for damage to, or necessary cleaning of, Third Party Provider vehicles and property resulting from use of the Services under your Account in excess of normal “wear and tear” damages and necessary cleaning (“Repair or Cleaning”).
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” OUR COMPANY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, WE MAKE NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. WE DO NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD PARTY PROVIDERS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICE OR GOOD REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
OUR COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, EVEN IF OUR COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER, EVEN IF OUR COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR COMPANY SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND OUR COMPANY’S REASONABLE CONTROL. THE LIMITATIONS AND DISCLAIMER IN THIS SECTION 5 DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.
You agree to indemnify and hold our company and its officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with: (i) your use of the Services or services or goods obtained through your use of the Services; (ii) your breach or violation of any of these Terms; (iii) our company’s use of your User Content; or (iv) your violation of the rights of any third party, including Third Party Providers.
You understand and agree that it is your responsibility to ensure that you remove your property from the vehicle of a Third Party Provider when disembarking. Should you leave your property in the vehicle of a Third Party Provider, the Third Party Provider or our company are not responsible for the said property.
In the event of any dispute arising out of this agreement or terms and conditions or as regards to the interpretation and implementation of this contract, the parties have agreed that the dispute as such shall be referred to arbitration as per the provisions of Arbitration Act 1996. The arbitration proceedings, if any, shall be held at Hyderabad, Telangana, India only. The language of arbitration shall be English. The decision of the Arbitrator(s) shall be final and binding upon the parties.
This agreement shall be governed and construed in accordance with the laws of India and shall be subject to the exclusive jurisdiction of the appropriate courts ofHyderabad, Telangana, India.
You may not assign or transfer these Terms in whole or in part without our company’s prior written approval. You give your approval to our company for it to assign or transfer these Terms in whole or in part, including to: (i) a subsidiary or affiliate; (ii) an acquirer of our equity, business or assets; or (iii) a successor by merger. No joint venture, partnership, employment or agency relationship exists between you, our company or any Third Party Provider as a result of the contract between you and our company or use of the Services.
If any provision of these Terms is held to be illegal, invalid or unenforceable, in whole or in part, under any law, such provision or part thereof shall to that extent be deemed not to form part of these Terms but the legality, validity and enforceability of the other provisions in these Terms shall not be affected. In that event, the parties shall replace the illegal, invalid or unenforceable provision or part thereof with a provision or part thereof that is legal, valid and enforceable and that has, to the greatest extent possible, a similar effect as the illegal, invalid or unenforceable provision or part thereof, given the contents and purpose of these Terms. These Terms constitute the entire agreement and understanding of the parties with respect to its subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding such subject matter. In these Terms, the words “including” and “include” mean “including, but not limited to.”
In accordance with Information Technology Act, 2002 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name: Krishna Chaitanya Mukundala
Address: 2nd Floor, Plot number 28, Pragati nagar, Yousufguda, Hyderabad, Telangana, 500045
Email id: chaitany@serialxtech.com
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