Privacy Policy
Last updated on Jan 11th 2024
We value your trust you have placed in us. That is the reason we take utmost care for protection of your data. Please read the following statement to learn about our information gathering and dissemination practices.
Our Website may collect your personal data for business purposes. This policy explains how we handle your data and what we collect, how we use it, when and if we disclose it, and your options for managing your data with Serial Experiments Emerging Technologies Pvt. Ltd.. When you access Our Website, we collect and store your personal data including your location provided by you on. We need to collect your data in order to provide you with better Services and give you a better experience. We only collect information which we consider necessary to meet our requirements. You can simply browse the Website without providing us any information about yourself. In case you want to access our Services then we would require some information from you.
Usually we collect personal data which includes but is not limited to:
However, we do not store any information related to credit card/ debit card, CVV Number, expiry date or 3D secure password, online banking username or password. All the card/online banking related details are collected by a third-party payment gateway. We receive and store limited information including the transaction ID, time, name and other details entered by you on the Website of the payment gateway necessary to identify and verify the payment made by you. Whatever your chosen online mode of payment, you can be assured that the Website’s trusted gateway partner uses secure encryption technology in order to keep your transactional details confidential at all times. These gateways are managed by leading banks who use the 3D secure password service, created by you, to provide an additional layer of security to your online transactions.
While availing any of the payment method(s) available on the Website, the Website will not assume liability, monetary or consequential, for any loss caused to Users due to payment issues arising out of the transactions or of usage of data provided to gateway partner.
We collect information for following purposes:
To provide the Services
We use data about you to offer assistance to you, incorporating to process exchanges with you, verify you when you sign in, work and keep up the Services. All the data on the website shall be provided by the user himself/herself and the same data shall be used by our website and provided to the driving school.
To improve and optimize the Services
We use information we collect to improve the execution of each procedure, provide observations and recommendations, and to assist you in optimizing your work processes.
For research and development:
We are continually searching for approaches to make our Services more brilliant, quicker, secure, coordinated, and helpful to you as well as to enhance and smoothen the learning experience.
To communicate with you about the Services:
We use your contact information to send transactional communications via email and within the Services, including confirming your purchases, reminding you of subscription expirations, responding to your requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages. We also send you communications as you onboard to a particular Service to help you become more proficient in using that Service. These communications are part of the Services and in most cases, you cannot opt out of them
For safety and security:
We use information about you and your Service use to verify accounts and activity, to monitor suspicious or fraudulent activity and to identify violations of Service policies.
In addition to the above points, we use your information for other lawful purposes related to our business and in furtherance to fulfilment of lawful contract.
The Website provides you the option to opt out of muting non-essential communications (promotional/marketing-related). You can block/delete/mute/unregister/unsubscribe the lists/newsletters/promotional messages by pressing the “blocking/deleting/muting” section in your messaging service account.
We store data for as long as it is needed in order to provide you with Services including those described above. Information associated with your account will be kept until your account is deleted, unless we no longer need the data to provide you the Services. You also have the option of deregistering for our Services or deleting your account. When you delete your account, we delete information that you provided to us.
Your personal data may be disclosed by us to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our Terms of Use to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal data to third parties for their marketing and advertising purposes without your explicit consent.
We may disclose personal data if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.
We may collect and store your personal data in India and also with our affiliates and third parties which are based in other countries. The particular data shared by the user will be accessed and will be in the possession of the driving school, once the data is in the possession of the driving school, our company and website will not be responsible for the protection of the same. Our company and the website shall not be held liable for such exposure of the data.
In accordance with Information Technology Act, 2002 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name: Krishna Chaitanya Mukundala
Address: 2nd Floor, Plot number 28, Pragati nagar, Yousufguda, Hyderabad, Telangana, 500045
Email id: chaitany@serialxtech.com
Organisation has stringent security measures in place to protect the loss, misuse and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorised access.
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